Shipping policy

Shipping Policy – Cartiquo

Last updated: 29 March 2026

At Cartiquo, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines our shipping process, timelines, and related terms.

1. Order Processing Time

All orders are processed within 1–3 business days after confirmation
Orders are not processed on Sundays or public holidays
You will receive an order confirmation and tracking details once your order is shipped

2. Shipping Timeline

We offer delivery across India.

Estimated Delivery Time: 5–8 business days
Delivery timelines may vary depending on:
- Customer location
- Product availability
- Logistics partner operations

Please note that these are estimated timelines, not guaranteed delivery dates.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout
Any promotional free shipping offers will be clearly indicated on the website

4. Order Tracking

Once your order is shipped:

You will receive a tracking link via email/SMS
Tracking updates may take 24–48 hours to reflect

5. Delays & Exceptions

While we strive to deliver within the estimated timeframe, delays may occur due to:

High order volumes
Weather conditions
Logistics disruptions
Remote or non-serviceable locations

Cartiquo is not liable for delays caused by third-party courier partners or unforeseen circumstances beyond our control.

6. Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping details
Orders with incorrect or incomplete addresses may be delayed or returned

If a shipment is returned due to:

Incorrect address
Failed delivery attempts
Customer unavailability

We reserve the right to:

Charge additional shipping fees for re-dispatch
Cancel the order (refund subject to deductions)

7. Cash on Delivery (COD) Orders

COD is available on select orders and locations
We may contact you to confirm COD orders before dispatch
Repeated order rejections or non-acceptance may lead to restrictions on future COD orders

8. Partial Shipments

In certain cases, your order may be shipped in multiple packages depending on product availability and warehouse location.

You will be notified if your order is split.

9. Third-Party Logistics Disclaimer

We work with trusted third-party logistics and supply partners to fulfill orders.

While we ensure quality service, Cartiquo is not directly responsible for:

Delays caused by courier partners
Losses due to unforeseen transit issues

However, we will assist you in resolving any delivery-related concerns.

10. International Shipping

Currently, we ship only within India unless stated otherwise.

11. Compliance & Risk Disclosure

By placing an order, you acknowledge and agree that:

Delivery timelines are estimates and may vary
External factors beyond our control may impact shipping
Our role includes coordination with third-party fulfillment and logistics partners