Terms of service

Terms of Service – Cartiquo

Last updated: 29 March 2026

OVERVIEW
Welcome to Cartiquo! The terms "we", "us" and "our" refer to Cartiquo. Cartiquo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Cartiquo is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

If you do not agree, please do not use our services.

1. General Conditions

You must be at least 18 years old or accessing the site under parental supervision
You agree not to use our products or services for any illegal or unauthorized purpose
We reserve the right to refuse service to anyone at any time for any reason

2. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However:

Product descriptions, pricing, and availability may change without notice
We do not guarantee that all information is error-free, complete, or current

We reserve the right to correct errors and cancel orders if necessary.

3. Products & Services

All products are subject to availability
We reserve the right to limit quantities or discontinue any product at any time
Product images are for representation purposes; actual products may vary slightly

4. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise
We accept prepaid payments via secure gateways (e.g., Razorpay) and Cash on Delivery (COD), where applicable

By placing an order, you agree that:

You are authorized to use the selected payment method
All payment information provided is accurate

We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

5. Order Acceptance & Cancellation

Your order is confirmed only after successful payment or COD confirmation
We reserve the right to cancel orders due to:
- Product unavailability
- Pricing or listing errors
- Suspicious or fraudulent activity

Orders can only be cancelled before dispatch.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics, location, or external factors
Delays caused by courier partners or unforeseen circumstances are beyond our direct control

Please refer to our Shipping Policy for detailed information.

7. Returns, Refunds & Replacements

All returns and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to:

Follow the return guidelines
Provide required proof (including mandatory unboxing video for claims)

We reserve the right to deny requests that do not comply with our policy.

8. Intellectual Property

All content on this website—including logos, text, graphics, images, and design—is the property of Cartiquo and is protected by applicable intellectual property laws.

You may not:

Copy, reproduce, or distribute any content without prior written permission
Use our brand assets for commercial purposes

9. User Conduct

You agree not to:

Use the website for unlawful or fraudulent purposes
Interfere with website security or functionality
Submit false or misleading information

Violation of these terms may result in termination of access.

10. Third-Party Services & Links

Our website may include integrations with or links to third-party services such as:

Payment gateways (e.g., Razorpay)
Logistics partners
Marketing and analytics tools (e.g., Meta, Google)

We are not responsible for the practices, policies, or performance of these third-party services.

11. Cookies, Tracking & Advertising

By using our website, you consent to the use of:

Cookies and tracking technologies
Analytics tools
Advertising platforms (such as Meta Ads and Google Ads)

These tools help us:

Improve user experience
Analyze website performance
Deliver personalized advertisements

For more details, refer to our Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by law:

Cartiquo shall not be liable for any indirect, incidental, or consequential damages
We are not responsible for delays, losses, or damages caused by third-party services
Our liability is limited to the amount paid by you for the product